Answer:
You can shop directly on our website. Select titles may also be available through online retail channels.

Answer:
Yes. Bulk pricing is available for orders of 10+ books, as well as for schools, nonprofits, and community programs. Please use our Contact Form and select “Bulk order (10+ books)” or “School / Nonprofit Pilot Program” or “Bulk / Institutional Order” so we can respond with a quote.

Answer:
Most orders are processed within 2–5 business days. Shipping times vary by destination and are shown at checkout when available. Bulk orders may require additional processing time depending on quantity and deadline.

Answer:
If tracking is available for your shipment, you will receive tracking details by email after your order ships.

Answer:
All sales are final.
We only replace items that arrive damaged during shipping or have verified print defects. Items must be unused and unmarked (no writing, coloring, or drawing). Please contact us within 7 days of delivery with photos for review.

Answer (this answers your question exactly):
For the fastest response, please use our Contact Form and select the reason for your message (personal order, bulk order, school/nonprofit partnership, retail inquiry, or press). This helps us route your request correctly. If your request is time-sensitive, include “URGENT” in your message.

If you prefer email, you may also contact us at info@ivoriebooks.com Community programming inquiries may contact The Ivorie Initiative at info@theivorieinitiative.org.